Privacy Policy
Casigo values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, share, and protect your data.
What Personal Data Do We Collect?
We collect information from you when you create an account, make a deposit, place bets, or interact with our website or customer support team. The types of data we collect may include:
- Your name, email address, phone number, and date of birth
- Banking and payment details (e.g., credit card numbers, bank account information)
- Login credentials (e.g., username, password)
- Information about your betting habits, preferences, and transactions
How Do We Use Your Data?
We use your data for the following purposes:
- To provide you with our services, including processing bets and transactions
- To communicate with you, such as sending notifications, promotional offers, and updates
- To improve our website, services, and overall user experience
- To comply with regulatory requirements and industry standards
- For internal reporting and analysis
How Do We Share Your Data?
We share your data with:
- Third-party payment processors to facilitate transactions
- Gaming software providers for game development and maintenance
- Regulatory bodies to ensure compliance with laws and regulations
- Other companies within our group of companies to provide you with cross-promotional offers
How Do We Store and Protect Your Data?
We use industry-standard security measures, including:
- Encryption to protect your data in transit
- Secure servers to store your data
- Firewalls and access controls to prevent unauthorized access
- Regular backups to ensure data recovery in case of a disaster
Your Rights
You have the right to:
- Access your personal data
- Rectify or erase your data (subject to regulatory requirements)
- Request a copy of your data
- Withdraw consent for specific uses of your data
- Lodge a complaint with our Data Protection Officer or a supervisory authority
Cookies and Tracking Technologies
We use cookies and tracking technologies, such as web beacons and pixels, to:
- Improve your user experience
- Track website interactions and preferences
- Personalize promotional offers and content
- Analyze traffic patterns and behavior
You can opt out of these technologies by adjusting your browser settings or using a reputable ad blocker.
Changes to This Policy
We reserve the right to update this policy at any time. Changes will be effective immediately, so please review this policy regularly for updates.
